Amanah home

Frequently asked questions

Answers about Amanah

Learn how private records, assets, trustees, activity checks and controlled Legacy Access work.

General

What is Amanah?

Amanah is a private place to record money you owe, money people owe you, payments and important assets.

You can also choose people you trust. They can help Amanah check on you if you stop replying.

Link to this answer
Is Amanah a bank?

No. Amanah does not keep your money or make payments for you.

It helps you keep private records of what you owe, what people owe you, and important assets.

Link to this answer
What can I record in Amanah?

You can record money you owe, money people owe you, payments and the amount left.

You can also record assets such as banked money, money held for you, land, property, gold, jewellery, business interests and other valuable items.

Link to this answer
Does Amanah calculate inheritance?

No. Amanah records debts and assets. It does not calculate or distribute inheritance.

Link to this answer
Is Amanah a will or wasiyyah?

No. Amanah does not replace a valid will or wasiyyah. It helps you keep private records of debts and assets.

Link to this answer

Assets

Why should I record an asset in Amanah?

Some assets may be known only to you. Recording them helps the right people know they exist if something happens to you.

  • Land your family does not know about
  • Money held in a particular account
  • Gold stored privately
  • Money someone is keeping for you
  • Property in another location
Link to this answer
Do I have to know how much my asset is worth?

No. Approximate value is optional. Sometimes the most important thing is recording that the asset exists and where relevant information can be found.

Link to this answer
What is the difference between "Owed to me" and "Money held for me"?

Use "Owed to me" when another person owes you money as a debt.

Use "Money held for me" when the money still belongs to you but another person is keeping it. If Musa borrowed ₦500,000, that is owed to you. If Musa is keeping your ₦500,000 for safekeeping, record it as an asset.

Link to this answer
Does Amanah automatically connect to my bank?

Not currently. Bank and asset records are information you choose to enter. Amanah does not require your online banking password.

Link to this answer
Does Amanah verify that I legally own an asset?

Not automatically. Amanah records information and evidence you provide but does not guarantee legal ownership, title, market value or document authenticity.

Link to this answer

Privacy & security

Are my debts and assets private?

Yes. While your account is active, trustees cannot simply browse your records. Public Amanah Search does not reveal debts, assets, values, payment history, evidence or trustee details.

Link to this answer
Should I store my bank password or PIN in Amanah?

No. Do not store bank passwords, ATM or card PINs, safe combinations, recovery phrases or authentication secrets. Record enough to identify an asset without storing credentials.

Link to this answer
How does Amanah protect my information?

Your account uses secure sign-in, and your documents and records are private.

Your trusted people and anyone searching for you cannot open your records while you are active.

Link to this answer
Can Amanah staff see all my records?

No. Staff do not automatically see all your records. Access for support or safety is limited and recorded.

Link to this answer
What is my Amanah ID?

Your Amanah ID is a unique code connected to your account, such as AM-HKQD-SNFR.

You can share it with people you trust. It does not give anyone access to your records.

Link to this answer
Who should I share my Amanah ID with?

You may share it with trusted people who may need to locate your Amanah in the future, including trustees, family members, people you owe and people who owe you. The ID itself does not grant access.

Link to this answer
Can someone search for my Amanah?

Yes. Public search supports Amanah ID and phone number. A possible match does not reveal financial records; it only allows Amanah to route an appropriate request.

Link to this answer
Can someone who searches for me see who my trustees are?

No. Trustee names and contact details are not shown through public search.

Link to this answer

Trustees

What does a trustee do on Amanah?

A trustee is someone you choose to help Amanah check on you if we cannot reach you. They cannot open your account while you are active.

Being a trustee does not automatically give access to your records.

Link to this answer
Can my trustees see my debts and assets while I’m active?

No. Trustees cannot see your debts, assets, payments, documents or private notes while you are active.

Link to this answer
Will a trustee know that I added them?

You decide. You can let them know, in which case Amanah sends their role and your Amanah ID, or keep them unaware for now.

If you choose “Don’t tell them yet,” they receive nothing when you add them. Amanah may contact them later if we cannot reach you.

Link to this answer
What information does an aware trustee receive?

They may receive your name, notice that you selected them, your Amanah ID and an explanation of their role. They do not receive your debts or assets.

Link to this answer

Activity checks

Why does Amanah ask if I’m okay?

Life Check helps Amanah know that you are okay. When we ask, simply tap “I’m okay.”

Link to this answer
How often will Amanah ask if I’m okay?

You choose how often Amanah checks on you: every 1, 2, 3, 6, or 12 months. You can change this later in Settings.

Link to this answer
What happens if I don’t respond to an activity check?

Nothing unlocks automatically. Amanah sends reminders after 7, 14, and 21 days.

If you still do not reply after the final reminder, Amanah may ask your trusted people if they know whether you are okay.

Your records remain locked. Missing a Life Check is not proof that you have died.

Link to this answer
What happens when trustees are contacted?

We ask whether they know if you are okay. They can say you are okay, they cannot reach you, or something may be wrong.

Link to this answer
What if my trustees disagree?

Amanah keeps everything locked. If there is doubt, nothing is released.

Link to this answer

Legacy Access

Can one trustee unlock my Amanah?

No. All three required trusted people must confirm and every other check must be complete. If there is doubt, everything stays locked.

Link to this answer
What is Legacy Access?

Legacy Access is the process Amanah follows if there is a real reason to believe something has happened to you.

It may involve trustee responses, supporting evidence, owner contact attempts, a safety period and platform review.

Link to this answer
Does my account automatically unlock if I stop responding?

No. Non-response starts additional checks. It does not automatically release debts, assets, evidence or other private information.

Link to this answer
What if Legacy Access starts while I’m still alive?

Tap “I’m okay.” Amanah stops the process, keeps your records private and resets your next Life Check.

Link to this answer
What can trustees see after Legacy Access is approved?

They only see the records Amanah has approved for that situation. They never receive your full account or private session.

They do not receive your password or unrestricted control of your account.

Link to this answer
Can I decide whether trustees receive debts or assets?

Where available, your Legacy settings decide which kinds of records may be shared after all checks are complete.

Link to this answer

Claims

What is an external claim?

A claim is a report from someone who says a debt may involve you. Amanah does not add it to your records automatically.

Link to this answer
Can anyone submit a claim?

Where the feature is available, people may submit claims, but submission does not make a claim true. Identity details, evidence and further review may be required, and abusive claims may be restricted.

Link to this answer
Can an external claim automatically change my debt records?

No. Owner-recorded debts and external claims remain separate. A claim does not silently become part of your official debt history.

Link to this answer

Exports

Can I download my Amanah records?

Yes. You can download a PDF or CSV copy from Settings and choose which records to include.

Link to this answer

Account & app

Can I delete my Amanah account?

Yes. You can request deletion in Settings. Some information may need to stay temporarily for an open case, dispute or safety reason. Amanah explains this before you confirm.

Link to this answer
Can I install Amanah on my phone?

Yes. On a supported browser, choose Add to Home Screen. Amanah will then appear on your phone like an app.

Link to this answer
Does Amanah support dark mode?

Yes. You can choose Light, Dark or System mode in Settings.

Link to this answer